Secure remote assistance

Let’s get you connected.

Download Nerdi Remote Support, run the application, and provide the nine-digit session code to your Nerdi technician. Nothing is permanently installed for this attended support session.

For your security: Only start a session when you are working directly with Nerdi or after submitting a support request. You can end access at any time by closing the application.

Start Nerdi Remote Support

Use the secure download button below on the computer that needs assistance.

Button not appearing? Open the direct download page.

1
DownloadSelect the button above to download the Nerdi SOS application.
2
RunOpen the downloaded file and approve the security prompt if asked.
3
Share the codeProvide the nine-digit code shown in the app to your Nerdi technician.